Terms and Conditions for Optimum Thinking Courses and Products

Terms and Conditions for Optimum Thinking Courses and Products

As at 1 February 2015

Website Ownership

This website at the domain at http://www.OptimumThining.net / (Website) is operated by Kempe Holdings Pty Ltd ATF Kempe Trading Trust trading as Optimum Thinking (“us/we/our”) (ABN 13 793 983 586) (“Optimum Thinking”) (we, us or our).

Acceptance of Terms and Conditions

Your access and use of the Website is conditional upon your acceptance and compliance with these terms and conditions and the Privacy Policy (Website Terms of Use).

We may amend the Terms of Use from time to time without notice. By continuing to use the course or products you accept and are bound by the Website Terms of Use as they apply from time to time.

Thank you for choosing to participate in our personal development courses. Please read the following Terms and Conditions carefully. By enrolling in and attending our courses, you agree to the following:

1. Educational Purpose Only

All content delivered during our courses and in any related products—whether written, spoken, or presented in any form—is for general educational and self-development purposes only. It is not intended to be, nor should it be interpreted as, medical, psychological, legal, or financial advice. Always seek appropriate professional advice where necessary.

2. No Guarantees of Outcomes

We provide tools, strategies, and information designed to support your personal development through our courses and products. However, your results depend on your own effort, application, and individual circumstances. We do not guarantee specific outcomes or results.

3. Participant Responsibility

You are responsible for your own choices, actions, and well-being throughout and after using our courses or products.

By participating or purchasing, you agree to take full responsibility for how you apply the information provided.

By participating, you agree to:

·         engage with the material in a way that is safe and appropriate for you

·         use your own judgement and seek appropriate professional advice when needed

·         take breaks, pause, or stop any activity that feels unsafe or unsuitable

·         respect other participants and maintain a constructive learning environment (where applicable)

If your participation involves any physical activity (e.g., movement, breathwork), you confirm you are fit to participate and will modify or stop as needed.

4. Health and Wellbeing

If you have any mental health conditions, or are currently receiving treatment from a healthcare professional, we recommend consulting with them before using our courses or products.

Our Products are not a substitute for therapy, counselling, medical care, mental health care, diagnosis, or treatment. If you have a medical condition, mental health condition, are experiencing severe distress, or have concerns about your wellbeing, please consult a qualified health professional.

If you are in immediate danger or need urgent support in Australia, call 000. You can also contact Lifeline on 13 11 14.

5. Respectful Conduct

We are committed to providing a respectful and inclusive environment for all participants and users. We reserve the right to remove any participant who behaves in a way that is disruptive, disrespectful, or harmful to others, without refund.

6. Course Access and Copyright

Course materials (including recordings, workbooks, slides, and handouts) are provided for your personal use only. All intellectual property remains the property of Optimum Thinking and may not be copied, shared, or used for commercial purposes without written permission.

Unless stated otherwise, we own (or licence) all intellectual property in our products, including videos, workbooks, slides, templates, exercises, recordings, written material, branding, and logos.

You may:

·         use the materials for your own personal use (and within your organisation only if you purchased a team licence)

·         download and print materials for your personal use, unless access is provided only online

You may not:

·         share, sell, distribute, sublicense, upload, or reproduce the materials for others without written permission

·         record, copy, or republish course content (including screenshots) except where we expressly allow it

·         remove copyright notices or claim the work as your own

7. Payment and Refunds

Payment is required prior to access or delivery of courses or products. Refunds are not available for change of mind. If you are unable to attend a course, we may, at our discretion, allow you to transfer your enrolment to another date or person. Where required by law, refunds will be provided in accordance with Australian Consumer Law.

Scenario:

Change-of-mind refunds - available within 7 days of purchase if less than 20% of content accessed

Live workshop cancellations - full refund up to 14 days prior; credit within 7 days prior; no refund within 48 hours

Digital products (downloads) - no change-of-mind refunds once downloaded, except as required by ACL

Payment plans - access may pause if payments are overdue; remaining instalments are still payable unless ACL applies

Special offers / bundles - refund calculations for bundles if partial refunds offered

8. Cancellation and Changes

We reserve the right to cancel, reschedule, or modify any course or product, and will make reasonable efforts to notify you as soon as possible. If we cancel a course or discontinue a product and cannot offer a suitable alternative, a full refund will be issued.

9. Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any direct or indirect loss, damage, or injury that may result from your participation in a course or your use of any product or reliance on any information provided.

10. Privacy

We collect personal information as part of your registration and/or purchase. Your information will be handled in accordance with our Privacy Policy and Australian privacy laws. We do not sell or rent your personal information to third parties.

If your program includes community spaces (e.g., groups, forums, live calls), please remember that other participants may see what you share. Share only what you are comfortable sharing.

11. Access, Delivery, and Technology

Access details (including logins, links, and delivery dates) will be provided after purchase. For online delivery, you are responsible for having suitable internet access and a compatible device.

We may update content from time to time to improve quality or keep information current. Where live sessions are included, dates and times may change for reasons outside our control; we will provide reasonable notice.

12. Confidentiality and Community Conduct (where applicable)

We ask all participants to treat shared stories and experiences with respect. You agree not to share other participants’ personal information outside the program.

To keep the learning environment safe and constructive, we may remove access (without refund) if you:

·         harass, bully, threaten, or discriminate against others

·         share content that is unlawful, hateful, or explicit

·         spam, promote unrelated services, or disrupt sessions

·         breach confidentiality or these Terms

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact:

Optimum Thinking

[email protected]

The Website Terms of Use is governed by and will be construed according to the laws of Queensland, Australia.